I’m moving out. What now?
We understand that moving can be a very stressful time. Take a look at some of our tips below to help eliminate the headaches that often come with moving. 

We encourage residents to provide notice as soon as they anticipate a move, however residents must provide a minimum of 30-days written notice. The form is available online (see below) and at the Community Center Office. The Notice to Vacate Form must be turned in in-person to the Community Center Office. When the written notice to vacate is submitted a Tierra Vista staff member will schedule a move out date and final inspection appointment. Residents are encouraged to view our move-out video below so they are aware of all move-out procedures and cleaning expectations. More information can be found in The Tierra Vista Move-Out Guide and in the step-by-step directions below. 


Your 30-Day Notice to Vacate
Notice to Vacate is written notice provided to the Community Center Office by the Service Member or Spouse (authorized Power of Attorney required) informing us of your intent to vacate your home. A minimum of 30-days’ notice is required prior to vacating. This is per:
  • Lease Agreement
  • Soldiers Civil Relief Act
Can't Provide 30-Day Notice?
Contact the Community Center Office immediately and we can review your circumstances. 
Short Orders are defined as orders that are received/dated with a report-no-late-date that is less than 30-days (Resident must visit and place a written notice within 72-hours of receiving orders).
Vacation and Permissive TDY are not reasons for short notices
If you choose to move prior to fulfilling the 30-notice date and do not have “short orders” you are financially responsible for the remainder of the 30-day requirement.

Placing Notice to Vacate
When placing your Notice to Vacate at the Community Center Office you will receive a Move-Out Guide that outlines move-out expectations and the process. In addition, you will be scheduled for a Move-Out Information Session.
 
TMO Scheduling Reminder
To ensure that TMO can meet your family’s departure timeline be sure to schedule your move as soon as you have orders.
 
Move-Out Information Session
This session can be scheduled at a time that is mutually convenient to the resident and Tierra Vista team member.
 
Cleaning Options
Self-Clean:  A resident may choose to clean their home to the expectations described in The Move-Out Guide. This is a very doable option for those who have maintained their home during residency.
Hire Your Own Cleaning Company:  This is another viable cleaning option. Please remember, the home must still be cleaned to the expectations described in the Move-Out Guidelines. If choosing this option we highly recommend that you have a representative from your chosen cleaning company available to perform a touch up after your final inspection, if necessary.
 
The Final Inspection Procedure
All final inspections are scheduled Monday through Thursday. 
  • All personal belongings and trash must be removed.
  • Home is cleaned to expectations as stated in The Move-Out Guide.
  • All keys and garage remotes (if applicable) that were issued are collected.
  • Resident is provided a detailed list of charges (if applicable), prorated BAH amount and amount of refund (if applicable).
  • Resident is provided a Termination Letter.
 
Please note: refunds are issued after the BAH allotment is received and damage charges (if applicable) have been deducted.  Reminder, the BAH allotment is collected at the end of the month for that month. The refund check is mailed to the forwarding address that you provide. Refund checks typically arrive within 14-business days after the BAH allotment is received.
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